Frequently Asked Questions
Do I need to keep the sign up all year round?
Whilst the product is meant for the Winter season, weather patterns can be unpredictable therefore whilst the product won’t be applicable for Spring and Summer months and depending upon placement of the signs, taking them down would not be necessary especially if you have also invested in a number of supporting stickers and reminder signs.
Which countries do you supply to?
The United Kingdom and Europe.
Do you sell this product in the USA?
Ice Alert is distributed throughout the USA and Canada via IceAlert Inc
How should I maintain this product?
The disc is contained within a plastic protective cover therefore requires no maintenance other than a periodic wipe with a cloth to aid visibility.
What if my product doesn't work?
Please contact us by phone or email.
If I want to put my logo on my sign order, is this possible?
What if I want a complete custom design?
Do you offer larger sizes?
Can I get a quote for an order of IceAlerts?
What is the delivery turnaround?
From receipt of order/payment and approval of the design, we aim to dispatch your order withing 5 working days. Delivery is next working day as standard to mainland UK addresses.